Terms of service

Terms of Service – Excelsior Medical & Dental Supply

Effective Date: May 15, 2026

Welcome to Excelsior Medical & Dental Supply. By accessing or using this website and purchasing products from our store, you agree to the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

Excelsior Medical & Dental Supply reserves the right to refuse service to anyone for any reason at any time.

By using this website, you represent that:

You are at least 18 years of age;
You are authorized to enter into legally binding agreements;
Any information provided is accurate and complete.

2. Medical & Dental Professional Products

Certain products sold through this website may be restricted to licensed medical or dental professionals.

By purchasing regulated products, the purchaser certifies that:

They are legally authorized to purchase and use such products;
They will comply with all applicable federal, state, and local laws and regulations;
They understand that some items may require verification of professional licensure prior to shipment.

The sale of certain items may be subject to regulation by the U.S. Food and Drug Administration (FDA) and state or local regulatory agencies.

3. Product Information & Availability

We strive to ensure all product descriptions, pricing, and availability are accurate. However:

Product specifications may change without notice;
Errors in pricing or descriptions may occur;
We reserve the right to correct inaccuracies and cancel orders if necessary.

All products are subject to availability.

4. Orders & Payments

By placing an order, you agree that:

All payment information provided is valid and authorized;
Orders may be subject to verification and fraud prevention review;
We reserve the right to limit quantities or refuse orders at our discretion.

Prices are listed in U.S. Dollars unless otherwise stated.

5. Shipping & Delivery

Shipping timelines are estimates only and are not guaranteed.

Excelsior Medical & Dental Supply is not responsible for:

Carrier delays;
Lost or stolen packages after confirmed delivery;
Delays caused by customs, weather, or force majeure events.

Risk of loss transfers to the purchaser upon delivery to the carrier.

6. Returns & Refunds

All returns are subject to our Return Policy.

For health, safety, and regulatory reasons, certain products may not be eligible for return or refund once opened or used.

We reserve the right to refuse returns that do not comply with our policy.

7. Warranty Disclaimer

Except where expressly stated by the manufacturer, all products are provided “AS IS” and “AS AVAILABLE.”

Excelsior Medical & Dental Supply disclaims all warranties, express or implied, including:

Merchantability;
Fitness for a particular purpose;
Non-infringement.

Manufacturer warranties, if any, remain solely with the manufacturer.

8. Limitation of Liability

To the maximum extent permitted by law, Excelsior Medical & Dental Supply shall not be liable for:

Indirect, incidental, or consequential damages;
Loss of profits or business interruption;
Improper use or misuse of products;
Clinical outcomes resulting from product use.

In no event shall liability exceed the amount paid for the product giving rise to the claim.

9. Intellectual Property

All website content, including logos, graphics, product descriptions, text, and branding, are the property of Excelsior Medical & Dental Supply or its licensors and may not be copied, reproduced, or distributed without written permission.

10. Prohibited Uses

You may not use this website:

For unlawful purposes;
To violate regulations or intellectual property rights;
To transmit malware or harmful code;
To interfere with website security or functionality.

11. Privacy

Use of this website is also governed by our Privacy Policy.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved exclusively in the courts located in Erie County, New York.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time without prior notice. Continued use of the website following updates constitutes acceptance of the revised Terms.